FAQ Group: FAQ-eng

Cicana is a digital platform that allows you to search for and book qualified domestic workers (Housekeeper, Babysitter, Caregiver, Inval Worker, Live-out Worker and Driver) at a very reasonable price. Cicana makes it easy for you to find a trustworthy, hardworking, and reliable domestic worker. 

Cicana has a different system from foundations like “yayasan”, distributors, or agencies in general. In Cicana, every customer and worker is free to interview and select candidates based on compatibility and needs. In its mechanism, Cicana applies a technological approach, where all processes are conducted through Cicana website and WhatsApp Offical Cicana. 

You can easily connect with Cicana just using your smartphone. Cicana’s Virtual Office is located at Bellezza BSA 1st Floor SA1-06 (VO) Jl. Letjen Soepeno, Permata Hijau, Kebayoran Lama, South Jakarta 12210. 

Since 2019, Cicana has been entrusted by over 3000 customers from various regions across Indonesia. With over 3000 workers successfully placed, Cicana is committed to being a reliable provider of household worker services. Explore reviews and testimonials from our users on our Instagram highlights @cicana.co. 

The hiring process at Cicana is effortlessly streamlined:  Click here for more information of Cicana’s Hiring process

 You can check the hiring process here

The workers that Cicana connects with our customers have passed the standard background checking & filtering process, which includes: 

You don’t need to worry, Cicana provides worker education services, including: 

Currently, Cicana has established partnerships with over 25 regional partners spanning across various regions in Indonesia, aiding us in sourcing workers from diverse ethnic and regional backgrounds. The majority of our workforce originates from Java, including Central Java, West Java, East Java, Lampung, and several other regions. 

The locations for our Housekeeper/Babysitter/Caregiver positions are not limited. Currently, the majority of our placements are spread across Jabodetabek, major cities on Java Island, and regions outside of Java such as Bali, Medan, Balikpapan, and others.